QMSR Complaint Handling Requirements: Building a Compliant Feedback System
Complaint Handling Under the QMSR: What Has Changed The transition from the legacy Quality System Regulation (QSR) to the Quality Management System Regulation (QMSR) has brought significant changes to how medical device manufacturers must manage customer complaints and feedback. Under the QMSR, complaint handling is governed by a combination of ISO 13485:2016 requirements and FDA-specific additions that together create…
